Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@halothemes.com Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@halothemes.com
Urbetter has local warehouses in Netherlands & Poland. Goods ordered from these warehouses are shipped within 48 Hrs and sent directly to you. Urbetter has local warehouses in Netherlands & Poland. Goods ordered from these warehouses are shipped within 48 Hrs and sent directly to you.
If you ship your order to the same country as the warehouse, there may be free shipping. If the order is sent to a remote country/region, such as an island, or a non-EU region, shipping will be charged. If you ship your order to the same country as the warehouse, there may be free shipping. If the order is sent to a remote country/region, such as an island, or a non-EU region, shipping will be charged.
Items ordered from locations outside the country of the local warehouse will ship within 48 hours. You can track your order in the “Order Status” section. If you have any queries, feel free to contact our customer service. Items ordered from locations outside the country of the local warehouse will ship within 48 hours. You can track your order in the “Order Status” section. If you have any queries, feel free to contact our customer service.
Items shipped from all our warehouses are not subject to export taxes. However, if you are shipping an item from one county to another you may be subject to pay local taxes and custom duties on said item. The customer is solely responsible for these expenses. Items shipped from all our warehouses are not subject to export taxes. However, if you are shipping an item from one county to another you may be subject to pay local taxes and custom duties on said item. The customer is solely responsible for these expenses.
Yes, But Some remote areas will not deliver. The fees & the duration of the shipment will vary depending upon the method of shipment selected. Yes, But Some remote areas will not deliver. The fees & the duration of the shipment will vary depending upon the method of shipment selected.
There are two ways for you to track your Express Checkout Order. The one is to track your order at your Personal Center. Please rest assured that the tracking information will be shown clearly at your Personal Center. The other is click the button Order status to follow your package. Please rest assured that the email of the tracking information will be sent shortly after submitting your order number and Urbetter account. There are two ways for you to track your Express Checkout Order. The one is to track your order at your Personal Center. Please rest assured that the tracking information will be shown clearly at your Personal Center. The other is click the button Order status to follow your package. Please rest assured that the email of the tracking information will be sent shortly after submitting your order number and Urbetter account.
You can submit a ticket directly or call our customer service department. For more customer support information, please visit “Contact US”. You can submit a ticket directly or call our customer service department. For more customer support information, please visit “Contact US”.
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